What We Do
With more than 1,000 employees worldwide, Neptune Innovations serves clients in a variety of industries with a full suite of customer contact solutions.
By focusing on your business needs, we have been able to develop lasting relationships with organisations in the Financial Services, Telecommunications, Insurance, Utilities, Retail, Health Care, and Government industries.
We meet with you, understand your business and your unique business needs, then create a solution customised just for you.
Finance
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Telecommunications
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Utilities
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- Collections
- New customer welcome
- Credit card activations
- Automated customer surveys
- Fraud notification/prevention
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- Collections
- New customer welcome
- Automated customer surveys
- Service plan renewals
- Marketing promotions
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- Collections
- Automated customer surveys
- Work crew scheduling
- Meter readings
- Automated payment/billing
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Retail
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Healthcare
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Government
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- Customer care programs
- Special offers and promotions
- Collections
- Automated customer surveys
- Credit card capture
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- New patient/customer welcome
- Appointment reminders
- Medication monitoring
- Patient/customer surveys
- Fundraising/direct marketing
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- Fine payments
- Census taking
- Collections
- Automated surveys
- Meter readings
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